Return and refund policy
Returns:
- We accept returns for most products within 30 days of the purchase date. However, please note that we do not accept returns on decants.
- To initiate a return, please email us at perfumeapasionado@gmail.com within 7 days of receiving your order. Include your order number and details about the item you wish to return.
- Returned items must be in their original condition, unopened, and with all packaging intact. We reserve the right to deny a return if the product does not meet these criteria.
Damaged Items:
- In the rare event that your order arrives damaged, please email us at perfumeapasionado@gmail.com within 7 days of receiving the goods. Include your order number, photos of the damaged item, and any other relevant details.
- We will work swiftly to resolve the issue and may offer a replacement or refund depending on the circumstances.