Return and refund policy

Returns:

  1. We accept returns for most products within 30 days of the purchase date. However, please note that we do not accept returns on decants.
  2. To initiate a return, please email us at perfumeapasionado@gmail.com within 7 days of receiving your order. Include your order number and details about the item you wish to return.
  3. Returned items must be in their original condition, unopened, and with all packaging intact. We reserve the right to deny a return if the product does not meet these criteria.

Damaged Items:

  1. In the rare event that your order arrives damaged, please email us at perfumeapasionado@gmail.com within 7 days of receiving the goods. Include your order number, photos of the damaged item, and any other relevant details.
  2. We will work swiftly to resolve the issue and may offer a replacement or refund depending on the circumstances.